Elevate Your Hotel's Digital Presence with Single Grain's Online Retail Consulting

We help hotel agencies drive direct bookings, optimize distribution channels, and create personalized guest experiences through AI-powered strategies that increase revenue and reduce OTA dependency.
Why Your Hotel Agency Needs Expert Digital Retail Consulting

The hospitality landscape has transformed dramatically, with guests now researching and booking through multiple channels beyond traditional OTAs.

At Single Grain, we help you capture revenue across all these critical touchpoints:

Direct Booking Channels
Website, Mobile App, Voice Search, Chatbots, AI Assistants
Distribution Networks
OTAs, GDS Systems, Meta-search Engines, Travel Agents
Data-Driven Marketing
AI Personalization, Dynamic Pricing, Guest Segmentation
Social Commerce
Instagram, TikTok, Facebook, Pinterest, Influencer Partnerships
Ready to boost direct bookings and reduce commission costs?
Let's Talk
How We Help You Optimize Your Hotel's Digital Retail Strategy
We don't just implement quick fixes. Our team develops comprehensive digital strategies that transform your hotel agency's online performance, driving more direct bookings and increasing revenue per guest.
Comprehensive Digital Audit
We analyze your current distribution mix, booking engine performance, and digital presence across all channels. Our team identifies revenue leakage points, conversion barriers, and untapped opportunities specific to your hotel properties.
Distribution Channel Optimization
We evaluate your OTA relationships, GDS presence, and direct booking performance to create the optimal channel mix. This helps you maximize visibility while reducing dependency on high-commission platforms and improving overall profitability.
Ready to outperform your competition?
Get Started
AI-Powered Guest Personalization
We implement AI solutions that deliver personalized experiences at scale—from dynamic pricing based on real-time market data to tailored marketing campaigns that respond to specific guest behaviors and preferences.
Mobile-First Booking Experience
We optimize your mobile booking journey to capture the growing segment of travelers booking via smartphones. Our team streamlines the checkout process, enhances site speed, and creates intuitive interfaces that drive conversion rates.
Performance Measurement Framework
We build custom dashboards tracking key metrics across all channels—from direct booking ratio to cost per acquisition. You'll see exactly which strategies drive revenue growth and where to allocate your marketing budget for maximum ROI.
Our Services
Our hotel retail consulting services help you attract more guests, increase direct bookings, and maximize revenue across all digital channels.
Direct Booking Optimization
Distribution Channel Management
AI-Driven Marketing & Personalization
Social Commerce Strategy
Data Analytics & Revenue Management
Website & UX Enhancement
Training & Implementation Support
Booking engine analysis Conversion rate optimization Mobile checkout enhancement Abandoned booking recovery Loyalty program integration Value proposition strengthening Price parity monitoring
OTA strategy development GDS visibility enhancement Meta-search optimization Channel manager implementation Commission structure negotiation Rate parity enforcement
Dynamic pricing implementation Personalized email campaigns Intelligent chatbot integration Guest segmentation strategy Predictive analytics deployment Content personalization
Social media booking integration Influencer partnership development Visual content creation Platform-specific advertising Social proof optimization Community engagement
Demand forecasting Competitive set analysis Revenue opportunity identification Attribution modeling Cross-selling strategy development Upsell program optimization
Hotel website audit Speed optimization Mobile responsiveness SEO implementation Content strategy Visual merchandising
Staff digital skills development Technology integration assistance SOP development Performance monitoring setup Ongoing strategy refinement Best practice workshops
The Single Grain Difference: What Expert Hotel Retail Consulting Really Means
We Understand the Full Hotel Distribution Landscape
We don't just focus on one channel. Our strategies balance direct bookings, OTAs, GDS systems, and emerging platforms like social commerce to create an optimal distribution mix that maximizes revenue while controlling acquisition costs.
We Leverage AI and Data for Personalization
Our AI-driven approach helps you deliver personalized experiences that today's travelers expect. From dynamic pricing to targeted marketing, we use data to help you make decisions that increase conversion rates and guest loyalty.
We Balance Technology with Hospitality
While we embrace cutting-edge digital solutions, we never lose sight of the human element that defines hospitality. Our strategies enhance the guest experience through technology without sacrificing the personal touch that builds lasting relationships.
We Focus on Measurable Revenue Impact
Our recommendations aren't based on industry trends or generic best practices. Every strategy we develop is measured against its impact on your bottom line—from increased direct bookings to higher RevPAR and reduced commission costs.
Ready to Transform Your Hotel's Digital Strategy?
Stop losing revenue to high-commission OTAs and outdated booking experiences. Your guests are searching and booking across multiple platforms, and you need a comprehensive strategy to capture them at every touchpoint. While your competitors struggle with fragmented approaches, we'll help you build a cohesive digital retail strategy that drives direct bookings, enhances guest experiences, and maximizes revenue per stay.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. Find out more.