We Have Driven Impact At
Unlocking Engaging Customer Journeys
Are your marketing efforts failing to create an engaging customer experience?
It’s a common struggle among businesses – you put a lot of time and resources into your marketing strategy, but you’re not seeing strong audience engagement or conversions. This lack of meaningful interaction with potential customers is leaving you feeling stuck and frustrated, unable to reach your growth potential.
The solution? A systematic, data-driven approach to engagement marketing aimed at building personal relationships with your customers and nurturing them through their journey.
As an experienced engagement marketing agency, Single Grain understands exactly how to connect the dots and design meaningful, engaging campaigns for your audience. We have the skills and tools to turn your marketing pain points into opportunities for growth.
Delivering Top-Tier Engagement Marketing
Single Grain believes in the power of relationship-centric marketing. Our tailor-made strategies actively engage your audience and foster strong relationships, turning potential customers into loyal advocates for your business.
Implementing thorough audience research, we’ll craft personalized marketing messages that ignite a meaningful connection with your customers. Our advanced methods ensure that every interaction improves customer lifetime value and drives sustainable business growth.
Trust Single Grain to go the extra mile to ensure your marketing efforts create a customer journey that’s both engaging and profitable. We’re dedicated to helping you build real relationships with your customers to drive future business growth and success.
Our comprehensive engagement marketing services include:
- Customer journey mapping
- Personalized email marketing
- Social media engagement boosting
- Event marketing
- Content marketing
- Influencer partnerships
- Data-driven audience research and segmentation
Featured Case Study: Harris Teeter
Maximizing Social Media Visibility and Engagement
Objectives
Harris Teeter aimed to enhance its online presence and social media visibility, reinforcing its role as a community-focused grocery store.
Challenges
Operating in an industry known for slim profit margins, Harris Teeter faced the challenge of efficiently gaining market share without significant financial leeway, especially given the localized nature of grocery shopping and constant consumer price sensitivity.
Process
Single Grain executed rigorous testing on Facebook to identify the optimal mix of ad creatives, targeting segments, and placements. Following the growth of the social media fan base, the focus shifted towards increasing post engagement rates through behavioral targeting, geographic ad targeting, and leveraging optimized cost per mille (oCPM) bidding for ad spend efficiency.
Results
The campaign successfully drove 15,000 people into stores during a single campaign, doubled Facebook reach within six months, and monetized the new fan base effectively. A notable holiday coupon campaign resulted in over 25,000 conversions, and post engagement rates surged by 400%.
Learnings
This case illustrates the power of targeted social media advertising and engagement strategies in driving in-store traffic and online interaction, highlighting the importance of continuous ad optimization and community engagement in maximizing ROI.
Who is Eric Siu?
Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.
Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.
He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.
Discover Featured Podcast Episode
Netflix's Strategy to Regain Traffic, Building Startups on Telegram
Neil and Eric explore marketing strategies including Netflix's use of YouTube, the importance of engagement, influencer partnerships, and AI's role in marketing to therapy, meal tracking, and gifting. They discuss the value of traditional methods like handwritten notes and the complexities of community acquisitions. Insights into building engaged communities and the blend of innovative and traditional marketing methods are highlighted, showcasing perspectives on navigating marketing challenges.
Learn More About The Work We’ve Done
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+85% Increase in Branded Searches and +10% Increase in ROAS
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54% Revenue Growth Year Over Year by Implementing Content Optimizations
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268% Increase in Organic Traffic With AI-Driven SEO Strategy
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454% Growth in Google Ads Revenue After Account Restructure.
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Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain
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Increasing Free Quote Submissions on Homepage by 95%
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300% Increase in BOFU ROAS after switching to programmatic
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Paid Media Strategy Sees YoY Efficiency Gains of +17% YoY Conversion Rate
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44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations
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Increases Post Engagement Rate by 400% with Single Grain
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Spend and Leads Increased While Earning a More Efficient CPA
Frequently Asked Questions
And We Have The Answers
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How does an engagement marketing agency differentiate from other marketing agencies?
An engagement marketing agency is specialty-focused, targeting the creation of meaningful interactions between brands and their audience. Unlike more traditional marketing approaches that might prioritize reach or impressions, engagement marketing centers on fostering deeper connections and relationships. This approach aims to transform customers into brand advocates, boosting loyalty, and driving long-term business value.
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Why is engagement marketing crucial for modern businesses?
In today’s ultra-competitive digital landscape, simply reaching your audience isn’t enough. Engagement marketing is vital as it’s about building relationships with your customers that go beyond one-time transactions. It’s about creating memorable experiences that keep your audience coming back, ultimately driving loyalty and promoting customer retention. An engagement marketing agency can help businesses achieve this.
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What strategies does an engagement marketing agency employ to boost customer engagement?
An engagement marketing agency uses a plethora of strategies tailored to your business and audience. This could range from content marketing to create value for your audience, social media interactions to create a dialogue, personalized email marketing for tailored experiences, or even experiential marketing campaigns. The key is creating memorable, engaging experiences that resonate with your audience and encourage them to interact with your brand.
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How can an engagement marketing agency help measure the success of their strategies?
An engagement marketing agency utilizes various metrics to measure the success of their strategies. These can include engagement rates on social media and email campaigns, website dwell time, repeat visitor ratios, and ultimately, customer retention rates. These metrics provide valuable insights into how effectively the engagement strategies are resonating with your audience and driving meaningful interactions.
Our Growth Methodology
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We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.
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If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.
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We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.
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We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.
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Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.
— Testimonials
Our Creds
— Our clients love us
“Their expertise has helped Nextiva grow its brand and overall business”
“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”
“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”
“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”
“Since engaging with Single Grain our revenue has increased more than 300%”
“Single Grain has been the strongest outside force in helping our business "level up." Since engaging with Single Grain our revenue has increased more than 300%.”
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