# What Should You Do With All of Your Visitors Who Don’t Buy  \| Ep\. \#741

**URL:** https://www.singlegrain.com/episodes/marketing-school/what-should-you-do-with-all-of-your-visitors-who-dont-buy-ep-741/  
**Published:** 2018-08-11  
**Author:** Selena Templeton  
**Summary:** In episode \#741, Eric and Neil discuss what you should do with visitors who don’t buy\. Tune in to hear how you should follow up with people who didn’t convert\.\.\.\.  

---

In episode #741, Eric and Neil discuss what you should do with visitors who don’t buy. Tune in to hear how you should follow up with people who didn’t convert.

**TIME-STAMPED SHOW NOTES:**

- \[00:27\] Today’s Topic: _What Should You Do With All of Your Visitors Who Don’t Buy_
- \[00:34\] Survey those customers who do not buy.
- \[00:50\] If you have 100 visitors, you will be lucky if 5 people make a purchase.
- \[01:06\] Sure, you could look at Google Analytics, but you won’t know _why_ people aren’t converting.
- \[01:30\] If you survey your audience, you can learn from mistakes and boost conversions.
- \[02:15\] [SurveyMonkey](https://www.surveymonkey.com/) and [Qualaroo](https://qualaroo.com/) are great tools to use.
- \[02:30\] Eric also likes [TypeForm](https://www.typeform.com/).
- \[03:20\] Eric likes the question “Were you considering joining the Digital XP Accelerator?” because the answers let him know that the messaging wasn’t aligning with people’s pay-points.
- \[04:06\] Follow up with an email or phone call and try to convince those surveyed to buy.
- \[04:20\] Even if they don’t buy, this will give you a clearer idea of why they did not.
- \[04:41\] That’s all for today!
- \[04:46\] If you could take two minutes out of your day, we are trying to improve the listening experience for you, so go to [Singlegrain.com/survey](http://singlegrain.com/survey) and help us gain some insight into what matters to our listeners.

**Leave some feedback:**

- **What should we talk about next?** Please let us know in the comments below.
- **Did you enjoy this episode?** If so, please leave a short review.

**Connect with us:**

- [NeilPatel.com](http://neilpatel.com/)
- [Quick Sprout](https://www.quicksprout.com/)
- [Growth Everywhere](https://growtheverywhere.com/)
- [Single Grain](https://www.singlegrain.com/)
- [Twitter @neilpatel](https://twitter.com/neilpatel)
- [Twitter @ericosiu](https://twitter.com/ericosiu)

The post [What Should You Do With All of Your Visitors Who Don’t Buy | Ep. #741](https://marketingschool.io/what-should-you-do-with-all-of-your-visitors-who-dont-buy-ep-741/) appeared first on [Marketing School Podcast](https://marketingschool.io/).