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Boosting Brand Engagement Through Community Management

Are you finding it challenging to stimulate engagement on your blockchain project’s social media platforms?

Having a high number of followers doesn’t necessarily translate into a vibrant, engaged community or contribute to the successful adoption of your blockchain solution. To truly leverage your social media marketing, you need a dedicated strategy for community management. Because here’s the reality – social media isn’t just about broadcasting your blockchain advancements anymore, it’s about fostering conversations, building relationships, and nurturing a community that understands and supports your blockchain vision.

We, at Single Grain, understand this intricate dynamic. Our social media community management services aim at building a loyal community for your blockchain brand, amplifying positive experiences, and addressing any potential issues promptly, before they escalate and impact your project’s credibility.


Effective Social Media Community Management with Single Grain

Our blockchain community management approach begins with an in-depth understanding of your audience and brand voice. We make it our priority to ensure that your brand’s voice remains consistent across all social media platforms, even in the dynamic world of blockchain technology.

We put in place mechanisms to stimulate engagement, facilitating conversations that matter both to your brand and your followers. Our team uses its expertise to turn those engaged followers into brand advocates, by providing value with timely and relevant content about blockchain developments.

Our data-driven approach allows us to track, measure and refine your community management strategy in order to meet your business needs in the blockchain industry.

Single Grain’s Social Media Community Management services for the blockchain sector include:

  • Social Listening and Monitoring
  • Brand Advocacy Building
  • Content Planning and Distribution
  • Engagement and Response Management
  • Community Growth and Development
  • Performance measurement and insights

Who is Eric Siu?

Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.

Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.

He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.

Discover Featured Podcast Episode

Eric Siu and Neil Patel
4.6 • 1.1K Ratings

AI Assisted Content, Marketing Coaches, Twitter First Approach, LinkedIn Growth Strategy (Experiments Dec 2023 Week 2)

In episode #2642, we discuss our recent experiments and findings, sharing our success with posting on social media platforms based on Twitter engagement. We also talk about hiring coaches, text-based content on LinkedIn, AI-assisted content creation, and its potential for generating leads. Overall, we encourage feedback on the new format and invite listeners to rate, review, and subscribe to the podcast.

Learn More About The Work We’ve Done

  • lock-n-lube

    54% Revenue Growth Year Over Year by Implementing Content Optimizations

  • intuit

    Boosts Organic Search Results & Visibility with Single Grain

  • harris-teeter

    Increases Post Engagement Rate by 400% with Single Grain

  • wine-deals-logo

    107% Increase in Organic Traffic Through Content Marketing

  • peets-coffee

    454% growth in Google Ads revenue after account restructure.

  • twenty-20

    Reduces Their Cost Per MQL by 72.49% with Single Grain

  • batteriesplus

    44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations

  • nextiva

    Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain

  • hestan-logo

    454% Growth in Google Ads Revenue After Account Restructure

  • npm-logo

    Spend and Leads Increased While Earning a More Efficient CPA

  • learinga-a-z-logo

    +85% Increase in Branded Searches and +10% Increase in ROAS

  • Do you want to achieve the same numbers?

    It’s easy!

    Work With Us

Frequently Asked Questions

And We Have The Answers

  • What is unique about your social media community management services?

    At the heart of our offerings is more than just routine content dissemination and interaction on your social media platforms. Our primary objective is to cultivate and foster a vibrant, engaged community revolving around your blockchain brand. Our expertise spans across a wide range of industries, from nascent blockchain startups to established multinational corporations. Our methodology is bespoke and steered by data, implying that we harness the power of analytics and insights to shape our strategies. Furthermore, we stay abreast of the latest trends and breakthroughs in social media and blockchain, guaranteeing your community management remains at the forefront of innovation.

  • How does social media community management differ from standard social media marketing?

    While social media marketing is typically centered on promoting your blockchain brand and offerings, social media community management is about nurturing an active, engaged community around your blockchain identity. It’s more than just broadcasting messages; it’s about sparking meaningful discussions, addressing inquiries and feedback, managing digital reputation, and transforming your followers into dedicated blockchain brand ambassadors. The primary objective is to create a reciprocal communication pathway between your blockchain brand and its audience.

  • Which social media platforms do you cater to in your community management services?

    We recognize that various social networks appeal to diverse audiences and facilitate distinct types of engagement. Hence, we provide community management services tailored to the blockchain industry, spanning all major social media platforms such as Facebook, Instagram, Twitter, LinkedIn, Pinterest, and beyond. Our team excels in customizing strategies to the specific characteristics of each platform, guaranteeing your blockchain brand maintains a harmonious voice and message across all channels.

  • What kind of budget should I set aside for effective social media community management?

    Quantifying a fixed sum for our services can be challenging as it’s largely contingent on the scale of your blockchain enterprise, your strategic objectives, and the present status of your social media footprint. Our team will collaborate intimately with you to devise a bespoke proposal that delineates the ideal budget for realizing your aspirations. We make certain that every dollar invested is channeled towards cultivating a dynamic, engaged digital community around your blockchain brand. For a complimentary consultation, click here!

If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Cultivate Your Blockchain Community

— Testimonials

Our Creds


— Our clients love us

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“Single Grain enables us to increase our impact without increasing our headcount”

“We really lean on Single Grain as an extension of our team, which enables us to increase our impact without increasing our headcount.”

— Kim Cooper
Director of Marketing, Amazon Alexa

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth


Level Up Your Marketing Without Increasing Your Headcount

Cultivate Your Blockchain Community