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Guardians of Your Online Presence

Are negative reviews tarnishing your brand’s hard-earned reputation?

It only takes a few unfavorable comments or social media posts to compromise years of building a positive brand image. Such setbacks can redirect potential customers to competitors, impact revenues, and undermine trust. In today’s constantly connected world, managing your brand’s reputation through a dedicated reputation agency is not just necessary; it’s a matter of survival.

Your brand needs a guardian—a reputation agency that not only identifies the root of your reputation challenges but also crafts strategic solutions to rebuild and enhance your online presence.

That’s where Single Grain steps in. Our expert team offers comprehensive reputation services to protect, repair, and elevate your brand’s reputation, fostering trust and loyalty with your audience.


Single Grain's Reputation Mastery

At Single Grain, we understand the intricacies of online reputation management. We start by conducting thorough audits of your digital footprint, identifying areas that need immediate attention while highlighting your brand’s strengths.

Next, we craft a bespoke action plan to mitigate any negative perceptions while bolstering positive content. Our reputation consulting team works meticulously to ensure that your brand narrative remains favorable and authentic, resonating with both existing and potential customers.

Finally, we continuously monitor and adjust tactics to stay ahead of the curve, ensuring your brand’s reputation remains intact and thrives in an ever-evolving digital landscape.

  • Online reputation audits
  • Strategic content creation and amplification
  • Real-time social media monitoring
  • Engagement strategies with positive influencers
  • SEO techniques to enhance positive visibility
  • Responsive action plans for reputation crises

Who is Eric Siu?

Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.

Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.

He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.

Discover Featured Podcast Episode

Eric Siu and Neil Patel
4.6 • 1.1K Ratings

What Does Speaking at Conferences Really Do for You? And Why Quora Is Back in a Big Way

In this insightful episode, we discuss the benefits of speaking at conferences, including personal branding, business opportunities, press coverage, and networking. We also explore the importance of Google rankings and the impact they have on brand building, lead generation, and email list building. The conversation highlights the value of leveraging speaking engagements and SEO to grow a business and establish thought leadership.

Learn More About The Work We’ve Done

  • intuit-logo

    31.4K More Clicks and 3.08M More Impressions

  • hestan-logo

    300% Increase in BOFU ROAS after switching to programmatic

  • peets-coffee

    454% Growth in Google Ads Revenue After Account Restructure.

  • simon pearce

    Paid Media Strategy Sees YoY Efficiency Gains of +17% YoY Conversion Rate

  • batteriesplus

    44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations

  • lock-n-lube

    54% Revenue Growth Year Over Year by Implementing Content Optimizations

  • learinga-a-z-logo

    +85% Increase in Branded Searches and +10% Increase in ROAS

  • prolite autoglass

    Increasing Free Quote Submissions on Homepage by 95%

  • npm-logo

    Spend and Leads Increased While Earning a More Efficient CPA

  • bittrex-logo

    +193% Increase in Monthly Sign Ups

  • wine-deals-logo

    268% Increase in Organic Traffic With AI-Driven SEO Strategy

  • Do you want to achieve the same numbers?

    It’s easy!

    Work With Us

Frequently Asked Questions

And We Have The Answers

  • What does a reputation agency actually do?

    Think of a reputation agency as your brand’s guardian angel online. They monitor, manage, and enhance how your business is perceived on the internet. This includes managing online reviews, addressing negative content, and promoting a positive image. It’s their job to ensure that when someone googles your brand, they’re met with an accurate and favorable picture.

  • How can a reputation agency help my business?

    A great reputation is like a magnet for customers. A reputation agency can help by improving your online reviews, which influences buying decisions. They can also handle damage control if your brand takes a hit, and proactively build a resilient image that withstands the ups and downs of the business world. This can lead to increased trust, customer loyalty, and ultimately, a healthier bottom line.

  • Is investing in a reputation agency worth it for small businesses?

    Absolutely! In the digital age, one bad review can go viral and harm a small business just as much as a large corporation. A reputation agency can be especially crucial for small businesses to help build a strong foundation of trust with customers. They can tailor strategies to fit your niche market, ensuring your business punches above its weight in online presence.

  • How long does it take to see results from a reputation agency's efforts?

    Reputation building is a marathon, not a sprint. While some changes can be seen fairly quickly, such as the removal of certain negative content, other aspects like improving your overall star rating or building a robust online presence take time. Typically, you’ll notice significant changes in your online reputation within a few months. Patience pays off with a stronger, more resilient brand reputation.

If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Elevate Brand Reputation

— Testimonials

Our Creds


— Our clients love us

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth

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“We can always count on them to deliver high-quality content on time”

“SingleGrain has been there to help take a lot of the stress out of the process. We can always count on them to deliver high-quality content on time, and knock it out of the park.”

— Meredith Wood
Head of Content, Fundera.com

Level Up Your Marketing Knowledge

Marketing School
A top business podcast with 90
million downloads
Eric Siu & Neil Patel
Leveling Up
A channel that will help you level up your business skills and master the game of life
Eric Siu & Leading

Level Up Your Marketing Without Increasing Your Headcount

Elevate Brand Reputation