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Navigating the Complex World of Omnichannel Marketing

Are you finding it challenging to ensure your product messaging is consistent across various consumer touchpoints? Do you often question if your current marketing strategies are effectively reaching your target consumers?

This is a common struggle in today’s digital age. The consumer landscape has drastically evolved, with shoppers effortlessly transitioning between online and offline channels. As a consumer goods business, you’re expected to mirror this behavior and deliver a unified, personalized experience that acknowledges and values the consumer’s shopping journey.

Omnichannel marketing is the solution. It harmonizes the consumer experience across all channels, ensuring consistent product messaging, branding, and consumer communication. The objective: an outstanding shopping journey, regardless of where or how your consumer interacts with your brand.

And who better to guide you through this journey than Single Grain? We are experts in the field of omnichannel consulting, ready to help you synchronize your marketing efforts across all consumer touchpoints.


Single Grain: Your Solution for Omnichannel Marketing

At Single Grain, we comprehend the intricate dynamics of omnichannel consulting in the consumer industry. We harness data-driven insights and top-tier practices to dismantle barriers and truly unify all your consumer touchpoints.

Our team will collaborate closely with you to comprehend your consumer brand and craft a consistent, captivating narrative. We ensure that this narrative is interwoven into every consumer interaction, providing consistent, personalized experiences that thrill your customers.

We not only grasp the technological aspect, but we also hold a profound understanding of the consumer marketing perspective. We ensure that your strategy is not only technologically viable but also contextually influential, creating seamless interactions that foster customer loyalty and business expansion.

Here’s a preview of the omnichannel consulting services you can anticipate from Single Grain:

  • Integrated Marketing Strategy Development
  • Channel Identification and Implementation Support
  • Performance Tracking and Optimization
  • Data Analysis and Insights Reporting
  • Customer Segmentation and Persona Development
  • Campaign Planning and Management

Who is Eric Siu?

Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.

Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.

He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.

Discover Featured Podcast Episode

Eric Siu and Neil Patel
4.6 • 1.1K Ratings

This Is The Largest Opportunity & Biggest Miss When It Comes To Leads

In episode #2637, we discuss the importance of smart prioritization and warm leads in sales development. We emphasize the need for sales representatives to be more thoughtful and personalized in their outreach, rather than blasting a large number of people with generic messages. We also discuss the changes in email marketing and the need for businesses to adapt to new platforms and algorithms. We highlight the importance of taking an omnichannel approach to marketing to avoid being dependent on a single platform.

Learn More About The Work We’ve Done

  • hestan-logo

    454% Growth in Google Ads Revenue After Account Restructure

  • harris-teeter

    Increases Post Engagement Rate by 400% with Single Grain

  • nextiva

    Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain

  • batteriesplus

    44% Increase in Organic Sessions Through Technical SEO and On-Page Optimizations

  • lock-n-lube

    54% Revenue Growth Year Over Year by Implementing Content Optimizations

  • learinga-a-z-logo

    +85% Increase in Branded Searches and +10% Increase in ROAS

  • npm-logo

    Spend and Leads Increased While Earning a More Efficient CPA

  • peets-coffee

    454% growth in Google Ads revenue after account restructure.

  • twenty-20

    Reduces Their Cost Per MQL by 72.49% with Single Grain

  • intuit

    Boosts Organic Search Results & Visibility with Single Grain

  • wine-deals-logo

    107% Increase in Organic Traffic Through Content Marketing

  • Do you want to achieve the same numbers?

    It’s easy!

    Work With Us

Frequently Asked Questions

And We Have The Answers

  • What makes your approach to omnichannel consulting unique?

    When it comes to omnichannel consulting, our philosophy is all-encompassing, meticulously considering every interaction point within a consumer’s journey. We don’t merely concentrate on isolated channels, but rather their intricate interplay to forge a flawless consumer experience. Our seasoned teams have collaborated with a broad spectrum of businesses, from consumer goods giants to burgeoning e-commerce ventures, endowing us with a profound grasp of diverse market dynamics. We firmly believe that a triumphant omnichannel strategy goes beyond mere omnipresence across platforms. It necessitates consistency, personalization, and fluid transitions across all touchpoints, ensuring a superior consumer experience.

  • How is omnichannel consulting different from multi-channel consulting?

    In the realm of consumer goods, the concept of multi-channel consulting revolves around enhancing each individual channel’s performance. However, omnichannel consulting transcends this approach. It’s about harmonizing and synchronizing all channels, be it brick-and-mortar stores, e-commerce platforms, mobile apps, or social media, to deliver a cohesive and consistent consumer experience. It’s not merely about marking a presence across various platforms, but fostering a dynamic interplay among them. The ultimate objective is to facilitate consumers’ effortless transition between channels, ensuring their experience remains uniform and tailored to their preferences.

  • What are the key components of an effective omnichannel strategy?

    In the realm of consumer goods, a potent omnichannel approach is fundamentally customer-centric. It involves grasping their purchasing patterns, preferences, and interactions across every platform. Crucial elements encompass uniform branding and communication across all touchpoints, effortless migration from one platform to another, tailored engagement rooted in consumer data, and proficient utilization of technology to unify and oversee all consumer interactions. Bear in mind, the paramount objective is to augment the consumer experience, amplify engagement, and boost sales.

  • What kind of budget should I expect for a comprehensive omnichannel consulting project?

    The cost range can significantly fluctuate based on the breadth of the initiative, the scale of your consumer-oriented enterprise, and your distinct ambitions. It’s crucial to bear in mind that omnichannel consulting is a strategic investment towards enhancing your consumer interactions and fostering enduring expansion. We collaborate intimately with our clients to comprehend their requirements and furnish a tailored proposal that harmonizes with their financial plan and goals. For a complimentary consultation, we invite you to connect with us!

If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Harmonize Omnichannel Engagement

— Testimonials

Our Creds


— Our clients love us

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth

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“Since engaging with Single Grain our revenue has increased more than 300%”

“Single Grain has been the strongest outside force in helping our business "level up." Since engaging with Single Grain our revenue has increased more than 300%.”

— Chad Halvorson
Founder & CEO, When I Work


Level Up Your Marketing Without Increasing Your Headcount

Harmonize Omnichannel Engagement