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Unlock Your Ecommerce Potential

Are you noticing that despite attracting guests to your hotel's online booking platform, the actual bookings aren’t as high as you’d like? This is a challenge many hotels face.

From minor technical glitches deterring mobile users to not effectively guiding the guest's booking journey, there could be a multitude of factors affecting your booking rate. Ignoring these could result in your hotel missing out on significant revenue growth every month.

But there is a solution. A comprehensive, data-driven approach to Conversion Rate Optimization (CRO) could change the game for your hotel business, potentially increasing your profit margins without adding to your marketing expenditure.

As a full-service ecommerce agency specializing in the hotel industry, Single Grain has substantial experience in identifying and addressing such gaps. Our proven track record in boosting online bookings makes us a trusted choice for improving hotel business performance.


We Turn Visions into Reality

At Single Grain, we focus on discovering what your guests need and the challenges they encounter while navigating your hotel's online booking system. Our strategies ensure that your webpage communicates the right solutions, converting your site visitors into loyal guests.

We utilize cutting-edge qualitative and quantitative methods for performance assessment and fine-tune our approach based on these results. Our strategies, backed by data and hospitality industry expertise, guide you towards the channels most profitable for your hotel, reducing acquisition costs and boosting profit.

Here’s a quick glance at the services we offer as part of our full-service ecommerce solutions for the hotel industry:

  • An in-depth CRO audit
  • A/B testing for headlines
  • Customer surveys and target audience research
  • Improving site usability
  • Website personalization
  • Split testing

As your full-service ecommerce agency specializing in the hotel industry, Single Grain ensures seamless transformation of your visitors into paying guests, driving your hotel toward astounding growth.

Learn More About The Work We’ve Done

  • nextiva

    Reduces Cost Per Click By 41.37% While Increasing Leads with Single Grain

  • intuit

    Boosts Organic Search Results & Visibility with Single Grain

  • harris-teeter

    Increases Post Engagement Rate by 400% with Single Grain

  • twenty-20

    Reduces Their Cost Per MQL by 72.49% with Single Grain

  • peets-coffee

    454% growth in Google Ads revenue after account restructure.

  • lock-n-lube

    54% Revenue Growth Year Over Year by Implementing Content Optimizations

  • hestan-logo

    454% Growth in Google Ads Revenue After Account Restructure

  • Do you want to achieve the same numbers?

    It’s easy!

    Work With Us

Frequently Asked Questions

And We Have The Answers

  • How does a full-service eCommerce agency stand out from the crowd?

    As a comprehensive hospitality-focused eCommerce agency, we are your singular resource for all your online business requirements. Our expertise spans the entire spectrum of eCommerce, encompassing areas such as website aesthetics, search engine optimization, pay-per-click advertising, content promotion, and social media engagement, among others. Rather than offering isolated services, we craft a holistic, customized strategy that aligns seamlessly with your hotel's unique goals. Our team remains updated with the latest industry trends, ensuring your online presence remains a step ahead in the competitive hospitality market. Furthermore, our tech-adept professionals are proficient in integrating the latest digital tools to enhance your eCommerce processes, ensuring your hotel's online operations are optimized for success.

  • How is digital marketing for eCommerce businesses different from other industries?

    Hotel digital marketing, much like its eCommerce counterpart, presents a unique blend of challenges and opportunities. Unlike conventional businesses, hotels are increasingly reliant on online platforms for bookings and reservations. As such, every marketing initiative should strive to direct traffic to your hotel's website, transform visitors into guests, and foster loyalty for recurring stays. Moreover, the strategies necessitate a profound comprehension of online guest behavior, competitive landscape analysis, room and service positioning, and data-driven decision making. This industry-specific focus distinguishes hotel digital marketing from the broader realm of digital marketing.

  • Which are the most effective marketing channels for an eCommerce business?

    Selecting the right promotional avenues for your hotel business hinges greatly on your target clientele, range of services, and business goals. Yet, some universally potent channels encompass search engine optimization (SEO) for organic visibility, pay-per-click (PPC) advertising for immediate exposure, social media platforms for guest interaction, and email marketing for guest loyalty. Furthermore, collaborations with influencers and affiliate programs can significantly boost your bookings. Keep in mind, the secret is to sustain a harmonious multichannel strategy that amplifies your visibility and guest conversion in the hospitality industry.

  • What budget should I allocate for a successful eCommerce marketing campaign?

    The financial plan for digital marketing in the hotel industry can fluctuate significantly based on your establishment's size, objectives, and the competitive environment. As a full service ecommerce agency, we collaborate intimately with our clients to devise a strategic blueprint that respects their financial limitations while guaranteeing a considerable return on investment. It's not merely about escalating expenditure, but investing intelligently. Our team will assist you in pinpointing the most economical digital channels and methods to propel growth. For a complimentary consultation and a customised proposal, we invite you to contact us!

If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Work With Us