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Boost Engagement with Conversational Marketing

Is your healthcare brand struggling to connect with patients on a personal level? Are traditional marketing strategies falling short in today’s digital age?

In an increasingly automated world, the lack of real, empathetic interaction might be creating a disconnect between your healthcare services and your patients. With attention spans dwindling and competition rising, it’s more imperative than ever to engage patients in meaningful dialogue.

Conversational marketing, a strategy that fosters direct one-to-one interaction between healthcare providers and patients, can be the solution you seek. It can aid you in creating more personalized, immediate, and human-like experiences for your patients.

Single Grain, a leading conversational marketing agency, excels at creating tailored conversational marketing strategies designed to meet the specific needs of your patient base. We employ intelligent chatbots, live patient support, and social media interactions to strengthen your patient engagement.


Excelling in Personalized Conversational Marketing

At Single Grain, we understand the power of personalized conversations in healthcare marketing. We aim to put the ‘conversation’ back into conversational marketing, treating your patients as unique individuals and not mere data points.

We combine our deep understanding of your healthcare brand with the latest conversational marketing tools, to formulate strategies that encourage meaningful interaction, boost patient engagement and drive conversions. By employing techniques such as real-time chatting via various platforms and personalized messaging, we redefine patient experience.

We not only design engaging conversational experiences, but also leverage health data analytics to continually refine our strategies, making them more engaging and effective over time. This ensures that your healthcare brand stays relevant and resonates with your patient’s evolving needs.

Our conversational marketing services include:

  • Chatbot implementation
  • Live Patient Support
  • Social Media Interactions
  • Data-driven Personalization
  • Ongoing strategy optimization

Who is Eric Siu?

Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.

Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.

He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.

Discover Featured Podcast Episode

Surviving AI: The Future of Marketing Agencies

In a joint effort, experts from Perpetual Traffic and Marketing School podcasts, including Eric Siu, Ralph Burns, Kasim Aslam, and Neil Patel, discuss key marketing topics. They examine the future of marketing agencies, the importance of providing valuable services beyond media buying, and personal career anecdotes. The conversation also explores agency challenges, the significance of deep analysis, client success, and the evolving value of agencies in automation and programmatic SEO. The idea of agencies taking stakes in client businesses and the hurdles SMBs face with performance-based models are highlighted. Kasim Aslam concludes with insights from selling his agency, emphasizing financial success strategies.

Learn More About The Work We’ve Done

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Elevate Patient Engagement

— Testimonials

Our Creds


— Our clients love us

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“Single Grain enables us to increase our impact without increasing our headcount”

“We really lean on Single Grain as an extension of our team, which enables us to increase our impact without increasing our headcount.”

— Kim Cooper
Director of Marketing, Amazon Alexa

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth

Level Up Your Marketing Knowledge

Marketing School
A top business podcast with 90
million downloads
Eric Siu & Neil Patel
Leveling Up
A channel that will help you level up your business skills and master the game of life
Eric Siu & Leading

Level Up Your Marketing Without Increasing Your Headcount

Elevate Patient Engagement