We Have Driven Impact At

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Maximizing Customer Connections

Struggling to make every customer interaction count?

If the maze of customer touchpoints has made it challenging for your business to offer a personalized experience and high engagement, you’re not alone. In today’s digital-heavy climate, a faceless interaction could mean a missed opportunity. Crafting a one-size-fits-all strategy just isn’t cutting it anymore.

This is where AI customer engagement consulting comes in, offering a resolute path to understanding and anticipating customer needs before they even articulate them. Single Grain specializes in deploying AI tools that can transform your customer engagement from standard to standout.

With Single Grain’s AI customer engagement services at the helm of your strategy, you’ll witness a profound shift in how customers interact with your brand, making every connection a stepping stone to lasting loyalty.


Single Grain's AI Edge

Recognizing the power of AI in fortifying customer relationships, Single Grain positions itself as a leading agency at the forefront of this transformative technology. By automating engagement through tailored AI models, we provide real-time insights that keep your brand responsive to evolving customer behavior.

Our approach is proactive and personalized; we pair state-of-the-art AI tools with deep industry knowledge to deliver a customer engagement strategy designed specifically for your brand’s unique ecosystem.

Embracing innovation, Single Grain’s AI customer engagement agency integrates seamlessly into your workflow, resulting in augmented customer satisfaction and, ultimately, an uplift in bottom-line results.

  • AI-driven analytics for deeper customer insights
  • Automated engagement solutions for personalization at scale
  • Proactive interaction strategies to boost customer retention
  • Continuous services for optimization and growth

Who is Eric Siu?

Eric Siu is the founder of digital marketing agency Single Grain. He also hosts two podcasts: Marketing School & Leveling Up, which get over 2.1M monthly downloads combined. Over the years, Eric has helped companies such as Amazon, Uber, Airbnb, and Salesforce acquire more customers.

Eric hosts a marketing mastermind where 100 of the best in media, marketing, and business get together twice a year in Miami and Beverly Hills. He is also the author of 'Leveling Up: How to Master the Game of Life'.

He also speaks around the world on marketing, SaaS, and SEO. Eric is also an investor in companies such as Eight Sleep, Levels, Fountain Health, Synthesis, and more. Finally, Eric is a member of communities such as YPO and TED.

Discover Featured Podcast Episode

Counterintuitive YouTube Ads Strategy & Google's 7-11-4 Rule

Eric Siu, Neil Patel, Ralph Burns, and Kasim Aslam discuss AI in marketing, covering long-form YouTube ads, engagement strategies, and innovative AI tools like Busy AI and Opus Pro. They delve into AI-assisted content for blogs, SEO, and the importance of maintaining in-app engagement. Highlights include video ad sequences, tracking offline purchases, the Lindy effect for marketing longevity, building a memorable brand, hiring exceptional talent, and the significance of cultural fit. They offer actionable insights for leveraging AI in marketing.

Learn More About The Work We’ve Done

Frequently Asked Questions

And We Have The Answers

  • How can AI customer engagement consulting benefit my business?

    Imagine your customer interactions supercharged with AI’s precision and efficiency. AI customer engagement consulting helps you leverage innovative technologies like chatbots, personalized recommendations, and predictive customer behavior analytics. This means your business can offer smarter, more intuitive support and services, delighting customers with speed and relevancy, and setting you apart from the competition.

  • What types of AI tools are used in customer engagement consulting?

    In the realm of AI customer engagement, we use a suite of advanced tools tailored to your business needs. This includes intelligent chatbots that provide 24/7 customer support, sentiment analysis to gauge customer emotions, machine learning algorithms for personalized content delivery, and predictive analytics to anticipate customer needs. These tools work together to create a seamless and highly engaging customer experience.

  • How does AI improve customer satisfaction and loyalty?

    AI revolutionizes customer interactions by offering personalized experiences at scale. By analyzing vast amounts of data, AI anticipates customer needs and provides tailored assistance, making each interaction feel special and understood. This attention to individual preferences significantly boosts satisfaction, fosters trust, and as a result, enhances customer loyalty. It’s not just support; it’s about building enduring customer relationships.

  • Is AI customer engagement consulting suitable for small businesses or startups?

    Absolutely! AI isn’t just for the big players. It’s scalable and can be a game-changer for businesses of any size. Small businesses and startups, in particular, can benefit from AI’s ability to level the playing field, offering top-notch customer engagement that rivals larger corporations. Our consulting services can help you implement cost-effective AI solutions that grow with your business, ensuring you punch well above your weight in customer engagement.

If you were unable to find the answer you’ve been looking for, do not hesitate to get in touch and ask us directly.

Our Growth Methodology

  • We’ll start by talking on the phone to get a sense of what your challenges are right now, what you’ve tried so far, and if we're the right full-service digital marketing agency for you. No hard selling. Promise.

  • If we think we can help you, we’ll put together Marketing Insights specifically for your company. Running your business through our experienced digital marketing agency analysis, we’ll create an execution plan which maximizes all the opportunities we see for growth and specific KPIs.

  • We’ll get you as many quick and early wins as possible, while setting up specific, long-term, scalable digital marketing goals.

  • We’ll roll out our full execution plan, focusing on timely, tactical implementation, and setting up scalable growth opportunities. This frees you up to work on other high impact areas of your business.

  • Our online marketing team continually monitors your results at every step of the process, then leverages that to get you even more wins.

Elevate Customer Interactions

— Testimonials

Our Creds


— Our clients love us

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“Single Grain enables us to increase our impact without increasing our headcount”

“We really lean on Single Grain as an extension of our team, which enables us to increase our impact without increasing our headcount.”

— Kim Cooper
Director of Marketing, Amazon Alexa

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“Their expertise has helped Nextiva grow its brand and overall business”

“The Single Grain team has been instrumental in providing us with forward-thinking, growth-impacting marketing support. Their expertise has helped Nextiva grow its brand and overall business.”

— Yaniv Masjedi
CMO, Nextiva

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“They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise”

“Single Grain has been an important force for guiding our digital marketing. They act like an extension of our team, proactively coming to us with ideas and fixing issues as they arise. They're exactly what we look for in partners.”

— Samantha Goldman
Sr. Director of Marketing, CastLightHealth

Level Up Your Marketing Knowledge

Marketing School
A top business podcast with 90
million downloads
Eric Siu & Neil Patel
Leveling Up
A channel that will help you level up your business skills and master the game of life
Eric Siu & Leading

Level Up Your Marketing Without Increasing Your Headcount

Elevate Customer Interactions